The following policy will apply when cancelling coached lessons:
100% of credit until 14 day(s) before the beginning of the activity
70% of credit until 7 day(s) before the beginning of the activity
50% of credit until 48 hours(s) before the beginning of the activity
No credit if cancelling less than 48 hours before the beginning of the activity.
If you need to adjust a booked coached lesson more than two weeks before the scheduled date, you can cancel the lesson online through your Amilia account and the full credit will be added automatically onto your account. You can then use the credit towards a new lesson date/time.
If you need to cancel a booked coached lesson after two weeks for the scheduled date, you will need to send our office an email. When we receive your cancellation request by email, we will cancel the lesson and apply any applicable credit (see above) to your account. Please note that all cancellations are final and can’t be reversed.